Frequently Asked Questions
How does it all work?
Bloomier works as an ongoing subscription, meaning you pay per delivery and you can pause or cancel at any time via your online Bloomier Account.
You pick the style of flowers that is right for your lifestyle, decide whether you'd like a Monday or Friday delivery, and then we do the rest of the work!
We will surprise you with the best blooms in season within your chosen style.
With your first delivery, we will supply a free vase. The (Interior) Designer's Choice is our only bouquet with rotating vase styles that come with each delivery. All other bouquets have a one-time vase given upon first order.
As part of our sustainability practice, with each delivery, we will gladly collect back any paper, rubber bands, or ribbons from previous deliveries and repurpose them.
If you still have any questions about how our subscription works, please feel free to contact our Support Team either at [email protected] or on (778) 223-4269. We are always happy to help so don’t be shy!
What is our sustainability process?
Committing to breaking the cycle of waste meant refusing some of the traditional models of running a flower company.
The first step we took was to eliminate the use of materials like floral foam and plastic wrap, source flowers locally wherever possible, compost all organic waste and offer beautiful flowers in a mindful way. The next decision was made to offer a Subscription model as our main service. This allows us to only source the flowers needed for each set of arrangements. With no extra stock on hand, there are no unused flowers to throw away.
Taking a closer look at the elements surrounding the flowers:
We believe in beauty and love to celebrate it, with intention. As a part of this, each bouquet comes with a chosen ribbon of good quality. We will gladly collect this upon our next delivery and repurpose it if you do not wish to use or keep it.
Paper surrounds the flowers in order to add a layer of protection during delivery. The paper we use has been specifically printed with watercolour rather than waxed, to ensure it can be recycled.
Our bouquets will come bound by a rubber band which was repurposed from when we sourced them. We would gladly collect this to continue to repurpose it if you do not wish to use or keep it.
A key part of flower care is keeping them hydrated. To reduce waste, we do not deliver flowers with a plastic water pouch. Instead, we transport them in water and deliver them ready to be transferred to your vase. If you are not home to receive them, we will gladly leave them in a bucket with water which we will collect back next time.
Subscribe to our blog to continue to learn with us as we explore sustainability and flower care!
How long will my flowers last for?
We source the freshest flowers, and we style and deliver them within the same day. Why?
To make sure that our flowers stay fresh, get delivered to you quickly, and therefore last longer! It is important to note, however, that the longevity of flowers depends largely on how you care for them.
We’ll include care tips with every delivery to help you keep your beautiful flowers fresher for longer.
Subscribe to our blog to find more specific tips and information about flower care!
You can always contact our Support Team at (778) 223-4269 or at [email protected]
Where and when does bloomier deliver?
We deliver within the North Shore, Downtown Vancouver, East Vancouver, and South Vancouver on either Mondays or Fridays between 9:00 and 20:00.
What is the delivery charge?
The delivery fee is $10-$15 depending on location. Our delivery calculator at checkout will show you the exact fee that applies to you.
If you have any other questions regarding costing or payment, do contact us! You can reach us by calling (778) 223-4269 or emailing us at [email protected]
What if I′m not home for my flower delivery?
Don't worry! For your convenience, we can leave the flowers at your front door with a drink of water, every time.
If your delivery address is a condo/townhouse complex, we’re happy to engage with the concierge to ensure the flowers arrive safely at your door. Alternately, please buzz us in and we'll leave the flowers just outside your door.
To cancel or reschedule your delivery, please give us 48 hours by going to "My Account" or sending us an email at [email protected]
Can i specify a delivery time?
Unfortunately, we are unable to offer this option at the moment. You can, however, receive an update on your delivery status by calling (778) 223-4269
Can I order a one-time bouquet?
We do take one-time orders upon request!
Just send us an email at [email protected] or call us at (778) 223-4269 and we'll be happy to make a beautiful bouquet for your loved ones.
Yet, please consider subscribing, as it allows us to plan ahead to only source flowers which are needed for each set of bouquets. With no extra stock on hand, there are no unused flowers to throw away!
How can I pause my subscription when I’m away?
Simply log in to your online Bloomier Account and click the 'Hold' button under the 'Orders' section.
You can also drop us an email at [email protected] or call us on (778) 223-4269 and we’ll pause your account for you.
Important: To avoid being charged, please give us 48 hours notice to ensure that no flowers will be cut and prepared for your delivery.
Can my flowers be delivered to a different address?
Yes! You can have a different delivery address for any of your deliveries!
Subscribing for flower delivery, and even sharing it with family and friends, is the best thing you can do for your soul!
To update an address, simply send us a message with:
- recipient's name
- address
- phone number
and we'll do the rest!
OR
Log in to your online Bloomier account and go to ‘My account’. Go to the tab ‘Address details’ to change your address for the next delivery.
Please remember to make this change no later than 48 hours before the delivery date to avoid confusion.
If this is a one time change, don't forget to change it back once the flowers have been delivered!